At Natural Perfume, we strive to make your shopping experience smooth and secure. Please review our payment policy to understand the payment options available and our guidelines for transactions.

Accepted Payment Methods

We offer a variety of payment options to make your purchase as convenient as possible:

  • Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: Choose PayPal for secure online payments, allowing you to pay using your PayPal balance or linked bank account.
  • Bank Transfer: For larger transactions, we accept direct bank transfers. Please contact our customer support team for bank details and instructions.
  • Gift Cards: Natural Perfume gift cards can be applied toward purchases. Enter the gift card code at checkout to apply the balance to your order.

Currency and Billing

All prices are listed in USD. Please note that for international transactions, your bank may apply additional fees or currency conversion rates, which are the responsibility of the customer.

Your card will be charged upon completion of your order, and you’ll receive a confirmation email with your order details.

Secure Payment Processing

We prioritize the security of our customers’ payment information. All transactions are processed through a secure and encrypted platform, ensuring that your personal and payment data is protected. Natural Perfume does not store or have access to your full payment details.

Payment Issues

If your payment is declined or you experience issues during checkout, please try the following:

  • Verify that your card details and billing address match those on file with your bank.
  • Ensure there are sufficient funds or credit available.
  • Contact your bank for further assistance, as some transactions may require authorization.

If issues persist, please contact our customer support team at [email protected] or call us at +1 908-956-8807 for assistance.

Refunds and Cancellations

Order Cancellations: Orders can be canceled within 24 hours of placement by contacting customer support. After this period, orders are processed, and cancellations may not be possible.

Refunds: Refunds will be issued to the original payment method after a return is processed or a cancellation request is approved. Please allow 5-7 business days for the funds to reflect in your account.